PRIVACY POLICY
Privacy Policy
Overview
This Privacy Policy explains how ILÉM collects, uses, stores, and protects personal information when you visit our website, place an order, subscribe to our notes, or contact us directly.
We may collect personal information you provide to us, including your name, email address, shipping and billing details, order information, and any information you include in messages or contact forms. We may also collect limited technical information such as browser type, device information, and website usage data.
How We Use Information
We use your information to process orders, arrange payment, coordinate shipping, provide customer support, and communicate important updates about your purchase.
If you subscribe to our newsletter or contact us, we may use your information to send updates, respond to inquiries, and share relevant information about ILÉM. You may unsubscribe from marketing communications at any time.
We may use limited analytics and usage data to understand how visitors use our site, improve the customer experience, and maintain site performance and security.
Sharing & Security
We may share limited information with trusted service providers that help us operate our website, process payments, ship orders, and communicate with customers. These providers only receive the information necessary to perform their services.
We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
We retain personal information only for as long as necessary to fulfill orders, provide support, comply with legal obligations, and maintain appropriate business records.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at info@ilem.world.
This policy may be updated periodically to reflect changes to our practices, services, or legal obligations. Continued use of the site after updates are posted constitutes acceptance of the revised policy.