SHIPPING & RETURNS
Shipping & Returns
Shipping
All orders are processed within 48 hours. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.
We offer flat-rate shipping within the United States:
Standard Shipping (3-5 business days) — $10 flat
Free standard shipping on all orders over $200.
International Shipping will be available soon.
Each order is carefully packaged to ensure your olive oils arrive in perfect condition. Our packaging is designed to protect the bottles during transit and reflect the care that goes into every product we create.
Returns
Due to food safety concern, products are not eligible for return.
If your order arrives damaged or defective, please contact us within 48 hours of delivery with photographs of the damage. We will arrange a replacement or full refund at no additional cost.
For any questions about shipping or returns, please reach out to us at orders@ilem.world. We are happy to help.